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Municipality of Utrecht

Internal branding

Being friendly

gets you places

Request Develop a campaign, which enhances customer satisfaction inspired by employees.

Solution Getting through the day is easier with a smile. An open and accessible attitude ensures that you achieve more and just makes your work more pleasant.

A platform has been developed under the motto ‘Celebrate friendliness’ informing and inspiring employees to improve their behavior and service to residents.


Interested in this work?